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 Here we answer some questions you might have.

I have an open plan space. How can you help me?

 

Of course! We offer our Bespoke Room Design solution for different room types - simply choose Open Plan space from the drop down menu on the Bespoke Room Design page.

 

 

 

Why are your fees so low?

 

Our fees are so low because the majority of our work is done by the desk in front of a computer. Because we keep out travel expenses low and don't maintain costly sample books cramming the shelves.

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Besides all this, we design for real people, so our fees are designed to be affordable.

 

 

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What if I don't like the suggested solution?

 

It's perfectly OK to not like something suggested in your new design scheme.

Our Bespoke Room Design comes with included revision, so you can have your say before the final scheme delivery.

 

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Is your service really bespoke and not selling pre-made schemes?

 

All our designs are one-offs, made just for one client and based on their personal requirements. This allows us to truly give you solutions you need and expect and is the only right way for us to provide interior design services.

 

 

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Can you use pieces that I already own into new scheme?

 

Absolutely! We are always happy to work with what you already have - using pieces of furniture or artwork that has a special place in your heart will set the tone for the scheme and provide us with style direction in an organic way.

 

 

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Will it be easy for me to purchase the items you put in my scheme?

 

We will suggest products that you can buy online and have it delivered right to your door. That way you are not limited by your location and can enjoy great interior design scheme wherever you are in the UK.

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We also try to keep the number of sources low so you don’t end up waiting for 12 deliveries from 12 different suppliers. Not to mention 12 registration forms to fill in!

 

 

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What happens if a product suggested by you is no longer available?

 

If any product from you shopping list becomes unavailable within 14 days from the delivery of your design scheme  PDF document, we will supply you with replacement product suggestions free of charge.

 

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How much should I allow for a budget to get an interior scheme I want?

 

It all depends on your expectations. Nowadays it’s possible to create an inspiring interior design scheme on a relatively low budget, but if you plan on buying big pieces of furniture or using some designer pieces you should budget for that too.

 

 

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Do you offer any designer discounts on the products?

 

As we aim to design for real people and realistic budgets, we don’t really use designer pieces and therefor don’t have any designer discounts to pass on.

 

 

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What payment methods do you accept?

 

You can pay using your debit or credit card, or PayPal. Our website payment processing is completely secured so you are protected from any fraud threat.

 

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Do you offer any money back guarantee?

 

Because of the nature of service provided, we do not offer any money back guarantee on the services provided.

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